Our tickets are not refundable. Exchanges for the same show can be made up to 48 hours prior to the show or in an emergency situation.

For shows playing over multiple dates or times guests will be allowed a one-time transfer option to another date of the same show. This is subject to availability with a 48 hour notice. The guest is responsible to pay any upgrade costs associated with this transfer. One exchange per person, per event. This option is not available day of show. 

The Browns Theater will only deal with the guest whose name and information are attached to the ticket account.

Bad Weather Policy (In the case of snow)

As with all professional arts, theatre, and sporting events our tickets are not refundable. We will make exchanges for weather emergencies if the storm is severe, not on a prediction or after-the-fact. For Weather Related Cancellations you must contact our Box Office at 712-546-5770 on the day of the show. All decisions are made the day of the show at 10:00am. Rebooking options will be given at that time.

Brown Family Shows – On the rare chance we do cancel a show due to extreme weather, ticket holders will be notified by email/phone call, and a message will be posted on our website and facebook page. Ticket holders will have the option of exchanging their tickets for another date during the run of that same show.

In the event of extreme weather outside of Le Mars, tickets can be exchanged for another date during the run of the same show. Call 712-546-5770 should this need arise.

Guest Concerts – If the artist/band arrives at the Browns Theater, the show will go on as scheduled and tickets will remain non-refundable and non-exchangeable.  If the artist/band is unable to make it, and we cancel or reschedule the show, ticket holders will be notified and a message will be posted on our website.

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